This is the worst White Castle I have ever visited and I will not be going back. I stood there forever before my order was taken. I almost just left because of that. No one seemed concerned that a customer had been standing there for more then 5 minutes who's order had not yet been taken. They were to busy socializing with a girl in the lobby who evidently used to be an employee there. Finally the girl working the drive thru took my order. I then stand there for another 10 minutes or longer waiting for my food watching as customers who came in after me were leaving already. I asked the girl in the drive thru when I would be getting my food and she rudely said I don't know and proceeded to tell a woman whom I assume was a supervisor "she wants to know when she is getting her food" and this lady said we are working on it there are orders in front of her. The only orders she could have been talking about were the ones in the drive thru because everyone else who had come into the restaurant and placed an order had already gotten their food and left already. Well everyone but me. My fish was cold and my fries were over cooked and the hamburgers were the worst that I have ever eaten. I pitched them in the trash can. What a waste of my 9$. It was obvious that they were more concerned about waiting on all of the people in the drive thru with no concern to the ones who actually came into the restaurant. No empathy from anyone accept the girl that they were all socializing with in the lobby that I first stood there for almost 10 minutes before my order was taken and then another probably 15 minutes before I received my food. Terrible service and even worse treatment of the customer.