Love my store! OUT of ALL the 7-11's in BIG SPRING TX, THIS is the cleanest I've been to. Always fully stocked with merchandise and the staff treats me like almost family, due to being a regular. Only complaint I have is that if you're going to sell pre-paid visa/mastercards, HAVE A RELOADABLE MACHINE/DEVICE! According to one of your employees, he stated that they haven't been trained to do that and that the manager Michael had already requested a machine to reload the cards that are SOLD THERE! And then stated, "they don't work anyways like all over in Dallas, everywhere!"and laughs weird looking at me with BIG BUG EYES! I responded by saying that what he just said DON'T make sense. Why sale something in your store if YOU yourself can't reload it? (Mind you, my gf earlier purchased a card and HE loaded it for her!)
Don't know if I was being lied too or getting the run around BUT he also told me that everyone purchases them for their payroll from work. I told HIM, I ALREADY have a bank account WITH a debit card BUT I needed THIS card loaded for other reasons,(why I buy these type of cards REALLY isn't his business) ONCE AGAIN, he proceeded to tell me the reason why ppl purchase them and it being to transfer their employment checks to it. I felt like he was trying to make me feel stupid or something to that sort. I like this kid, NEVER have I had a problem with him, EVER! I just didn't like the way he handled the situation, not attempting to even try and resolve the problem or even calling the manager asking how or what to do brushing me off to the next customer. That alone is when I just said, thank you and walked out of the store. I've been going there for almost 10 years and that was my ONLY one bad experience! Other than that, I'll drive across town to specifically go to THAT 7-11 for my cigarettes AND fountain drink.
Would you recommend 7-ELEVEN #507 to others? Yes