Added on Jun 27, 2015 3:40 AM
Visited on Jun 20, 2015 11:30 AM
This is the exact opposite of the one on Nova rd. It was super dirty. I picked up all the trash on the floor by the register for them. They messed up my mom's order and my son's order. All my mom needed was lettuce. I told the lady hey I just need lettuce. She looked at it and threw it out. I said wait why did you that. She said once it's past the counter we have to throw it out. I told her I just wanted lettuce. She could have told me. Then I would have just asked for lettuce on the side. While talking to her my son came up because they forgot his cheese. So that I did ask on the side. My mom is handicapped. So I had to wait for a new sandwich. By the time I got it my stuff was cold and her chicken was burnt on edges?!?!!They didn't have ice except for drive thru so everyone had to get light ice. The soda machine we were told was flat so they had to use drive thru soda machines. They were out of many items. There were dead flies in the cinnamon roll case. Trash over flowed. There was not one table in the dining room that was clean so I cleaned it myself.Also the young man who took our orders was putting them in wrong. This caused one of the workers to play around & started saying super loud,did you get another one wrong?Yeah,ya did,over and over again while the young man would reply It wasn't my fault, or it wasn't me while the mgr next to him tried to fixt he did wrong on the register. It was the worst Florida!!!!! It was dirty inside and out. It really was. To be honest it was a far far cry from all of the other BK's we loko. That's not exaggerating. That location needs several secret shops. Any restaurant can shape up for a home office visit. That's why secret shops are so important!
Would you recommend this business to others? No