Burger King locations in Fort Wayne, IN

The staff seem to not like each other and there is quite a few people who act like they don't know what they're doing. The food itself is great but customer service needs improving. Also, me and everyone else seems to always be waiting 5 minutes or longer for our food, either people are really slow or they aren't prepared for a lot of business. I've noticed quite a bit of hair all over the dining room and the play area, that's quite disturbing. Last but not least, there are very pleasant and sweet employees that seem to actually care about customer service, are always smiling, very enthusiastic, if something goes wrong they are quick to take charge and fix it whether or not they are a manager or a crew member. The nice young lady that is always up front I can't remember her name, I know it starts with an A, she has red hair and is always in the drive thru, she is one of the best employees I've seen there, she's always very thorough and polite and makes sure everything is correct.

I have tried this Burger King several times as I am an avid Jefferson Point customer. This is the dirtiest BK I have ever seen. The floor is so oily someone will eventually slip and sue! My shoes stuck to the floor by the pop machine every time I have been in there. Yesterday 5/31 we had to ask to have tables clean - at noon there was only 1 other customer in there and NO clean tables. Really? With all the choices out there why go somewhere dirty!

Today on Friday August 7th 2015, about 7:10pm. I went to the West Jefferson Burger King I walked in the dining room there was no one at the counter and no one in the back. I waited approximately 10 minutes before a person appeared in the back, but she did not come up to the front to see if there was any customers. I had to call her to come to the front, and I had her go get the manager. I voiced my displeasure. All she said was she was sorry. I was so pissed off that I went from being so hungry to where I could not eat. I informed her the service was bullshit, and then walked out. I will never go back to that Burger King again.