Can't say it any better. The first person review says it all. HORRIBLE HORRIBLE service! One of the worst I have ever gotten! I felt frustrated the whole time, but I was in need of the material. If I had time, I would rather go else where. The service man wouldn't let you talk, and when you do he roll his eyes or look away. He would critique you for the word you say, and how would I know their 'terms'. Just overall all horrible service. Their product was good, I give you that, but if you want to be angry while purchasing, here is the place.