McDonald's locations in Washington, PA

This is the second time I have visited this location. Service was terrible the 1st time but I decided to give them another chance to keep my business. After today I will not be returning. After I waited for 7 minutes to get waited on it took them another 15 minutes to get my food. My order was simply 2 cheeseburgers no onions lg for lg drink. There was another customer there he finally asked for his money back and one of the on duty managers said that the 2 people in red hats were new and in training that is what was taking so long. The 2 in red hats were not doing anything to slow the process down they were simply observing the others at work. I also noticed that people in the drive through were pulling up in line waiting to order then getting their order while I still stood and waited. The lady manager was on duty both times I have been there. Today there was another manager walking around in the back just shooting the breeze with other employees instead of helping out.

Slowest drive through service in Washington. 4 cars in line. Almost 20 minutes.