Verizon Wireless locations in Watertown, NY

I recently went to the Towne Center Verizon store to change my cell phone package. The first gentleman I spoke with insisted that I could not get the package I wanted and sent me to Walmart as it was last years plan. He insisted that only Walmart carried that plan.
I went back today to change my husbands plan to the same plan that a Walmart employee helped me get through "Verizon"
I was helped by Kenneth this time and he was able to connect my husband to the same plan that I was sent to Walmart for. Kudos to Kenneth.
If you need help at Verizon, go see Kenneth. He is very knowledgeable, friendly, and professional. He made a bad experience turn around to make my husband and I repeat customers. We will go back for all our needs, with Kenneth.