Wendy's locations in Rochester, NY

We walked in and had to wait, with no one in line in front of us, to be waited on. The manager walked in and said you have 2 people up front. Then the other manager said you have 3 people up front and then said it again, still no avail. I knocked on the managers door and then asked her to ring us out which she did. Once we got our food the chicken nuggets weren't cooked right, and the fries we were handed were cold and old. We then asked for new fries and instead of getting another order of nuggets my friend (who is pregnant) asked for a strawberry lemonade. Now we are on our lunch break and your store has already wasted so much of our time, and now we have to wait for some one to get more strawberries to make the strawberry lemonade. We walked out the whole time one of the managers are yelling do you want a refund, now if i don't have time to wait for the dam strawberries what makes you think I want to wait for you to give me a refund. And the whole time we can't get service inside you have 2 people outside cleaning trash cans. How do you have people outside cleaning trash cans but we can get any help inside. just a very disappointing experience and we will NOT be coming back to this Wendy's even tho it is right around the corner from our job.