José Hance
Added on Jan 7, 2016 11:30 AM
Visited on Jan 7, 2016 12:11 PM
The worker named Jessica is extremely rude and always ignores me when I am there . I say good morning when I arrive and she doesn't even bother to take my order. This has been happening for the past year and a half and its very humiliating because she takes other people's orders that have come in to the bakery after me. I've never had a problem with her so I don't understand why she is refusing to provide me with service. Of all the workers in this bakery she is the only person that never wants to serve me she doesn't even acknowledge when I am sitting there waiting for someone,she just walks by me without looking at me or approaching me. It has come to the point where I started to go in after 1pm so that I do not have to come across her. It's a real shame because I have been coming to this bakery for many years without a problem. I hope that the management would contact me so that I can discuss this situation with them. I called the Bedford Park location because I wanted to make a formal complaint about this issue and a worker named Marita told me that she would inform the owner about the situation. Maritza told me that the owner's name is Mari, and that she always leaves early so she would call her to let her know what happened,and I would get a call back from the owner. I provided her with my contact information and as of yet I'm still waiting for someone to contact me.
Would you recommend MI CASA BAKERY to others? Yes
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