I pulled up for a drive thru visit. I had to navigate thru a garage parking lot with trash and trash dumpsters and orange cones.
I proceeded to place my order, the attendant could not understand that a vanilla latte and a vanilla shake are flavored vanilla. She kept asking me what flavor. She was rude and appeared to not know what she was doing. I placed a simple order. When I requested my receipt, she rudely ripped it from the machine and almost threw it at me. I was told to pull forward to wait for my vanilla shake and waited 10 minutes. Three cars received their orders while I waited. No explanation was given for the delay. The staff was rude, service was slow and I was made to feel I was bothering them by being there. I will never to back to that location. I would live a full refund of what I spent, My total was 8.25 for a small coffee and small vanilla shake. The receipt does not add properly...2.49 + 3.29 does not equal 7.78 according to my math skills. Please feel free to contact me!
Michelle Maulfair
39 Gable Drive
Myerstown, PA 17067