VALUE PROPOSITION – HOW CAN WE HELP OUR CLIENTS?
Parmetech has been successfully partnering with organizations over the last twenty years to help create cost control and efficiency strategies for document print/copy/fax/scan environments. Our firm has evolved and now has strong consulting practice which utilizes both industry and proprietary best practices. Whether the projects are local, regional or national, our firm has a demonstrated track record of helping clients:
1. Reduce operating costs (20-50%)
2. Improve employee efficiencies
3. Maximize data security (Greater HIPAA and Sarbanes-Oxley Compliance)
4. Improve green/sustainability
5. Reduce Energy Consumption (40-70%)
6. Simplify billing and eliminate administrative related paperwork (60-80%)
7. Improve proactive monitoring and reporting
BRIEF HISTORY OF PARMETECH
Ana Fernandez-Parmet and Michael Parmet co-founded Parmetech from scratch in 1991 as a reseller of printers, fax machines and related toner. That year, their sales were $96,000. In 1994, they incorporated, hired their first two employees and grew the annual sales to over $500,000. By 1996, they grew their annual sales to over $1,000,000. By 2001, Parmetech grew annual sales to over $2,000,000. In 2001, they evolved into a full service printing and imaging solutions provider with their own break-fix service department.
In 2007, we evolved into a Managed Print Services firm. Our core strategy was to help our clients reduce costs and improve efficiencies.
In 2010, we evolved and added Document Workflow Improvement Services. Our core strategy is now to help our clients reduce costs, improve efficiencies, and improve document work flows and management (employee and enterprise efficiency).
In 2012-2013, we demonstrated that our expertise rivals and allows us to compete effectively against our larger competitors by winning several large enterprise fleet MPS engagements (A Global Pharmaceutical Company, A Global Retail Company, A National Energy Firm, and a Large Regional Healthcare System).
OUR CURRENT SUITE OF OFFERINGS
XEROX EQUIPMENT, SUPPLIES, AND SUPPORT SERVICES
Parmetech has been repeatedly recognized by Xerox as one of the top reseller partners in the United States in Managed Print Services. In January 2013, Parmetech was promoted to the highest level reseller with Xerox which is called a “Xerox Authorized Dealer”. Only 5% of the Xerox resellers in the United States can achieve this level of authorization from Xerox. In addition, Michael Parmet, Parmetech EVP, is one of 13 reseller executives in the United States that sits on a U.S. Xerox Advisory Council. The purpose of the council is to help advise Xerox on how to continually strengthen their programs and market strategies.
HP EQUIPMENT, SUPPLIES, AND SUPPORT SERVICES
Parmetech has been an HP authorized reseller (equipment and supplies) and service provider for over 20 years. As a reseller of HP printers, MFPs, desktops, tablets, laptops, thin-client workstations and graphic workstations, we welcome an opportunity to support our clients who recognize HP’s fantastic product engineering and support and who want to leverage their spend from printers through desktops/laptops.
OTHER MANUFACTURER’S EQUIPMENT, SUPPLIES AND SERVICES
Parmetech is also capable of managing and servicing other manufacturers such as Dell, Samsung, Lexmark, etc. This is important, especially, in walk in and take over situations.
MANAGED PRINT SERVICES (MPS)
Parmetech has a demonstrated a proven track record of identifying opportunities for our client’s to right-size / consolidate hardware and support services based on their end user requirements on a continual basis, rather than just replacing like unit for like unit. Our case studies demonstrate our proven value proposition and the use of best practices in Managed Print Services (MPS) and Continual Improvement Services (CIS).
A COMPREHENSIVE SUITE OF REGIONAL AND NATIONAL SERVICES AND SUPPORT OFFERINGS
Every client need is taken care of through one point of contact or enterprise team. Parmetech offers the following:
• Able to provide unmatched and comprehensive suite of managed print services offerings
• Capable of providing MPS for very large fleets in United States and Puerto Rico
o Automatic meter reads
o Automatic supplies replenishment
o Accurate monthly billing
o Proactive monitoring of entire fleet
Break Fix services response and escalation
Supplies replacement alerts and thresholds
• Providing a full suite of services:
o Current Environment Assessment Services
o Future State Right-sizing and Fleet Optimization Services
o Custom Document Workflow Improvement Services
o National Project Management Office
o National Help Desk Services
o National Break Fix Technical services
o Network Analyst Services
o National Training
o National Relocation Services (for equipment moves and relocations)
o Demonstration/Evaluation & Loaners Program
PARMETECH CONSULTING APPROACH AND METHODOLOGY
Our consulting practice builds a custom solution around the client’s needs and can include any of the following components:
1. A COMPREHENSIVE “CURRENT STATE” ASSESSMENT
Our team uses State-of-the-art assessment and data collection tools and to scan and capture information on an entire “current state” fleet…walking the floors and buildings with automatic mapping…This is how we collect all of the data from the current state.
2. DATA CAPTURE AND “FUTURE STATE” PROPOSAL
After capturing all of the data needed, we review, analyze and diagnose the current state before we recommend a more efficient, lower cost “future state” designed around the clients key objectives…complete with ROI and payback
3. WORKFLOW IMPROVEMENT CONSULTATION
There are many other areas in which we can help drive cost reductions. We can include any of these in the assessment process or have them to be included in a “Continuous Improvement Program” which will drive further savings and efficiencies over the life of our contract.
a. Outsource and manage Mail Room and Copy Centers
b. Create Online Fax Solutions which dramatically increase Security and HIPPA Compliance while creating a fax digital library
c. Create optimized production, distribution, and archival of transactional documents with automated workflows
d. Turn redundant processes into automated workflows
e. Outsource other indirect back office and administrative services
4. TRADING IN AND REMOVING OLD EQUIPMENT
Our team will coordinate and handle the return of the old equipment. This may be fee based. Temporary off-site storage can be arranged if needed.
5. FINANCIAL OPTIONS
Our team will present multiple financing options from which the client can chose if new equipment is required to achieve the future state.
6. ORDER AND COORDINATED DELIVERY
Our team will place the order and coordinate the delivery with customer’s requirements/availability in mind.
7. INSTALLATION AND TRAINING
Our team will coordinate and provide the installation and training necessary for a successful installation and happy client.
8. POST INSTALLATION SUPPORT
Our team will provide the support necessary to transition the client to a “Business As Usual” operating environment with their new solution.
9. PROACTIVE MONITORING AND DISPATCHED BREAK/FIX TECHNICIANS AND OR CUSTOM SERVICE SUPPORT
If required, our team can provide added value here when necessary by the client.
10. CONTINUOUS IMPROVEMENTS
Our team guarantees that we will be diligent in finding and recommending new ways to improve operations and workflows annually as we work closely with our staff and end-users. We would prefer to enter into Gain/Share agreements.
This page was created by a person asserting to represent this business. This website does not endorse this business or is otherwise affiliated with or endorsed by Parmetech, Inc..