The Bureau of Consumer Protection is part of the Public Protection Division of the Office of Attorney General. The Bureau investigates and mediates complaints. Also within the Office of Attorney General is the Charitable Trusts and Organizations section. Pennsylvanians are encouraged to report instances of fraud, waste, or mismanagement of state funds through a toll-free telephone service run by the Auditor General. Additionally, the Department of Insurance and the Department of Banking protect state residents against insurance fraud and banking fraud, respectively.