Pizza Hut locations in Chicago, IL

I go to this pizza hut alll the time because its convenient. I never had a problem there. All the workers are extremely nice, polite people, always a smile on there face. My food is always hot and ready when iI get there to pick it up. The store is always clean when I go in. Great restaurant with no issues and great workers keep up the good work. I would recommend this location to any one I know. We need more pizza huts like this one. I've been to many pizza huts but this one is the best hands down.

Disappointed with my last order, ordered online 2 pizza's and 2 litter of mountain dew soda. Delivery driver came and no soda, when asked, she looked at me surprised , said they didn't have any, usually they call to let me know to replace with another, but not this time. Driver was nice to go buy at store but came back with 7up, My daughter won't drink that she prefers Pepsi, Coke or Mountain dew. Called store to complain to manager they left me on hold long time, never picked up. Called again woman who answered offered me $5.00 discount for next purchase. I need to go out just to buy more soda because they couldn't come back and replace it with Pepsi. I paid $3. plus delivery charge + a tip for the driver...really annoyed with this kind of service, they lost a good customer!

I order a cheese pizza and mild wings, when i get home my pizza is so hard I can't enjoy it, The wings is so spicy I can;t enjoy it I spent $11.49 I borrow the money from son, this experience was very disappionment, I called to talk to the manager, she stated she was the asst manager, she stated that the manager will not be in until the morning. I do not have ten dollars to waste. I could've bought me a decent meal for this amount, This food was very nasty, yes I look at the pizza but I did not taste it until I got home. I will be calling the manager in the morning I will not recommend PIZZA HUT to no one.

TERRIBLE SERVICE WAITED TWO HOURS FOR DELIVERY THE STAFF IS VERY RUDE I WILL NEVER ORDER FROM THEM EVER AGAIN

This is the worst restaurant in the City of Chicago. My daughter's 6th Birthday party was almost ruined due to 15 starving kids and parents. I place an order at 11am the day of the party for a delivery to be made by 5pm and gave my debit card for payment. I was told that I would receive a camp 15-30 minutes before the scheduled delivery time, but I never did. I called at 5pm and after holding for 15 minutes the guy that should have been on his way delivering my food, told me he would be at my location in 15 to 20 minutes, which would have made my order about 30 to 45 minutes late. By 5:45pm, I was on the phone again because the pizza never arrived. I requested a refund and was offered a store credit, as if I would order from them again. After pushing, I was finally offered a refund, but to no suprise, that wasn't done either.