The Well, 3928 Baymeadows Rd Space 9, Jacksonville, FL - Restaurant inspection findings and violations



Business Info

Name: THE WELL
Type: Permanent Food Service
Address: 3928 Baymeadows Rd Space 9, Jacksonville, FL 32217
License #: 2614306
Total inspections: 20
Last inspection: 09/25/2014

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Inspection findings

Inspection Date

Type

Disposition

  • Basic - Dusty ceiling tiles and/or air conditioning vent covers. Above the front cookline **Warning**
  • Basic - Employee personal food not properly identified and segregated from food to be served to the public. Manager's shell eggs, cream, in the upright glass door Reach in cooler by soda machine, manager moved and labeled. **Corrected On-Site** **Warning**
  • Basic - Outer openings not protected with self-closing doors. Back door, self- closing broken **Warning**
  • Basic - Wet wiping cloth not stored in sanitizing solution between uses. Employee put all wet toweling the counter in the prep sink by front door **Repeat Violation** **Warning**
  • High Priority - Toxic substance/chemical improperly stored. Spray bottle of glass cleaning hang on the side of hand wash sink by register, manager moved. Also, container of soap stored next to single served cup on the shelf by office, manager moved **Corrected On-Site** **Warning**
  • Intermediate - Commercially processed ready-to-eat, potentially hazardous (time/temperature control for safety) food opened and held more than 24 hours not properly date marked after opening. Soup open more than 24 hours, Reach in cooler by cookline, manager discarded. **Corrected On-Site** **Repeat Violation** **Warning**
  • Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/dbpr/hr/food-lodging/managercertification.html. anager certificates expired 1/2014 **Warning**
  • Intermediate - Manager lacking proof of food manager certification. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/dbpr/hr/food-lodging/managercertification.html. Manager certificates expired 1/2014 and no other manager certificate available at the time of inspection **Warning**
  • Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. All hand wash sink, establishment out of paper towel, manager put the napkin next to all hand wash sink **Corrected On-Site** **Warning**
09/25/2014Routine - FoodWarning Issued
  • Basic - Employee beverage container in a food preparation/clean dishware area does not have a lid and a straw or equivalent dispensing mechanism to prevent hand contact with lip contact area of drink container. Employee drink on the prep table by Hand Wash Sink across the register no lid and straw. **Corrected On-Site** At call back inspection, 5/27/2014, throughout the front counter prep area
  • Basic - Food stored on floor. Case of tomatoes on the floor by Three Compartment Sink **Corrected On-Site** At call back inspection, 5/27/2014, box of soda on he floor by the door to dining room
  • Basic - Wet wiping cloth not stored in sanitizing solution between uses. On the prep table by the make table cooler next to register **Corrected On-Site**
  • High Priority - Wiping cloth sanitizer solution exceeds the maximum concentration allowed. Bucket chlorine over 200 ppm, on the floor by Three Compartment Sink **Corrected On-Site** **Repeat Violation** At call back inspection, 5/27/2014, bucket chlorine 0 ppm
  • Intermediate - Ready-to-eat, potentially hazardous (time/temperature control for safety) food prepared onsite and held more than 24 hours not properly date marked. Soup made 2 days ago not date mark per employee **Repeat Violation** At call back inspection, 5/27/2014, container of soup made 5 days ago per manager not date mark, Reach in cooler by front line
5/27/2014Routine - FoodCall Back - Complied
  • Basic - Bowl or other container with no handle used to dispense food. 2 oz portion cup stored inside the container of Oregano leaf, on the shelf by office
  • Basic - Employee beverage container in a food preparation/clean dishware area does not have a lid and a straw or equivalent dispensing mechanism to prevent hand contact with lip contact area of drink container. Employee drink on the prep table by Hand Wash Sink across the register no lid and straw. **Corrected On-Site**
  • Basic - Employee personal items stored with or above food, clean equipment and utensils, or single-service items. Jacket next to open bag of brown color grant and onion, and above the single package of the chips, on the shelf across the office **Corrected On-Site**
  • Basic - Equipment and utensils not properly air-dried - wet nesting. Several plastic containers on the shelf stack up wet above the Three Compartment Sink **Repeat Violation**
  • Basic - Food stored on floor. Case of tomatoes on the floor by Three Compartment Sink **Corrected On-Site**
  • Basic - Wet wiping cloth not stored in sanitizing solution between uses. On the prep table by the make table cooler next to register **Corrected On-Site**
  • Basic - Wiping cloth sanitizing solution stored on the floor. By Three Compartment Sink **Corrected On-Site**
  • High Priority - Employee failed to wash hands before putting on new set of gloves to work with food. Employee touch the trash can then change his gloves, but didn't wash his hands before put the new gloves on. **Corrected On-Site**
  • High Priority - Live flies in kitchen. 2-3 flies around the Three Compartment sink.
  • High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit. Container of soup 44-45°F made 2 days ago, make table cooler by register. Corrective action taken, move to another cooler.
  • High Priority - Toxic substance/chemical stored by or with food. Spray bottle of Windex on the shelf above the can sauce, prep table by ham display cooler **Corrected On-Site** **Repeat Violation**
  • High Priority - Wiping cloth sanitizer solution exceeds the maximum concentration allowed. Bucket chlorine over 200 ppm, on the floor by Three Compartment Sink **Corrected On-Site** **Repeat Violation**
  • Intermediate - Encrusted material on can opener blade. On the prep table by ham display cooler close to the door
  • Intermediate - Manager lacking proof of food manager certification. Manager not in the store and Person in Charge can not find the proof of certification, only 3 employee working at the time of Inspection
  • Intermediate - No chlorine chemical test kit provided when using chlorine sanitizer at three-compartment sink/warewashing machine. Person in Charge can not find it
  • Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR's contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Only one employee have proof of training, Person in Charge can not find other employee' proof of training.
  • Intermediate - Ready-to-eat, potentially hazardous (time/temperature control for safety) food prepared onsite and held more than 24 hours not properly date marked. Soup made 2 days ago not date mark per employee **Repeat Violation**
3/24/2014Routine - FoodWarning Issued
  • No Violations Were Observed
1/24/2014Routine - FoodCall Back - Complied
  • Basic - In-use knife/knives stored in cracks between pieces of equipment. Knife between two flip top lids. Reach in cooler by cookline **Warning** **Corrected On-Site** At call back Inspection, knife still keep between the make table lid Reach in cooler by cookline
  • Basic - Outer openings not protected with self-closing doors. Back door self-closing is broken. **Warning** At call back inspection, back door self closing still not fix
  • High Priority - Toxic substance/chemical stored by or with food. Antibacterial spray bottle next to open bottle of corn syrup. On shelf under mixer **Warning** **Corrected On-Site** At call back inspection, bottle of chemical, window cleaner stored right next to napkins under prep table by steam table
  • Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR's contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee training expired March 2012 **Warning** Manager can not find the proof of employee training at the time of call back inspection
1/6/2014Routine - FoodCall Back - Admin. complaint recommended
  • Basic - Baking pans have accumulation of black debris. Pans used for conveyor oven at front counter. **Warning**
  • Basic - Equipment and utensils not properly air-dried - wet nesting. Several plastic containers on the shelf over Three Compartment Sink. **Warning**
  • Basic - In-use knife/knives stored in cracks between pieces of equipment. Knife between two flip top lids. Reach in cooler by cookline **Warning** **Corrected On-Site**
  • Basic - Interior of microwave soiled with encrusted food debris. The top one. By slicer. **Warning**
  • Basic - Outer openings not protected with self-closing doors. Back door self-closing is broken. **Warning**
  • Basic - Soiled reach-in cooler gaskets. Reach in cooler by toaster oven **Warning**
  • Basic - Stored food not covered in Reach in cooler Pickle bucket not covered in double doors Reach in cooler by Three Compartment Sink **Warning**
  • Basic - Working containers of food removed from original container not identified by common name. Bulk container of sugar on shelf, by office. **Warning** **Corrected On-Site**
  • High Priority - License is expired and is more than 60 days after expiration date. **Admin Complaint**
  • High Priority - Toxic substance/chemical stored by or with food. Antibacterial spray bottle next to open bottle of corn syrup. On shelf under mixer **Warning** **Corrected On-Site**
  • High Priority - Wiping cloth sanitizer solution exceeds the maximum concentration allowed. WC bucket over 200 ppm Chol. **Corrected On-Site** **Warning**
  • Intermediate - Commercially processed ready-to-eat, potentially hazardous (time/temperature control for safety) food opened and held more than 24 hours not properly date marked after opening. Open Milk and half /half no date and manager can not determine when those were opened. In the upright display cooler. **Warning**
  • Intermediate - Ice chute on self-service drink machine soiled/build up of mold-like substance/slime. **Warning**
  • Intermediate - No soap provided at handwash sink. Front counter by microwave. **Warning**
  • Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR's contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee training expired March 2012 **Warning**
10/28/2013Routine - FoodAdministrative complaint recommended
  • Basic - Raw animal food stored above unwashed produce. Carton with one shell egg stored over tomatoes.
  • Basic - Unnecessary items on the premise. Clutter behind rear door. Paper clutter by desk.
  • High Priority - Presence of insects, rodents, or other pests. Dead tiny ants in cabinet under soda station.
  • Intermediate - Interior of reach-in cooler soiled with accumulation of food residue. Door tracks on bottom, sliding door unit.
3/20/2013Complaint FullInspection Completed - No Further Action
  • Equipment and utensils not properly air-dried.
  • Critical - Observed an open beverage container on a food preparation table or over/next to clean equipment/utensils. Coffee mug
11/30/2012Routine - FoodCall Back - Complied
  • Critical - Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. Air temperature 55? in prep top reach in cooler.
  • Equipment and utensils not properly air-dried.
  • Equipment or utensils not designed or constructed in a durable manner. Plastic cup in bag of oats, no handle.
  • Critical - Food prepared in a private home. Hot sauce on counter with price stickers for sale.
  • In-use utensil in nonpotentially hazardous food not stored with handle above top of food within a closed container. Bulk flour.
  • Critical - Observed an open beverage container on a food preparation table or over/next to clean equipment/utensils. Coffee mug
  • Critical - Observed packaged food not labeled as specified by law. Hot sauce on counter.
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Prep top unit top and bottom.
  • Critical - Working containers of food removed from original container not identified by common name. Bulk containers in rear.
11/27/2012Routine - FoodWarning Issued
  • Critical - Cold water not provided/shut off at front employee handwash sink.
  • Critical - Handwash sink not accessible for employee use at all times. Lid and other items are in handsink.
  • Critical - License expired more than 30 days, but not more than 60 days, after expiration date.
  • Observed employee with ineffective hair restraint. Long ponytail.
  • Critical - Observed interior TOP of microwave soiled. Corrected On Site.
  • Critical - Observed processed ready-to-eat, potentially hazardous food held more than 24 hours not properly date marked after opening. Potato salad in small cooler.
7/11/2012Routine - FoodInspection Completed - No Further Action
  • Critical - Cold water not provided/shut off at employee handwash sink. Across cash register.
  • Critical - Displayed food not properly protected from contamination. Uncovered tray of open cookies on counter. By cash register.
  • Equipment or utensils not designed or constructed. Scoop with out handle in bulk sugar.
  • Critical - Fruits/vegetables not washed prior to preparation. Head of lettuce cut and put in make table for salad.
  • Critical - Hand wash sink lacking proper hand drying provisions. Front.
  • Critical - Handwashing cleanser lacking at handwashing lavatory. No soap. One across cash register, one next to triple sink. Repeat Violation.
  • Critical - No conspicuously located thermometer in holding unit. 3 door-make table.
  • Critical - Observed buildup of slime on soda ice shoot dispensing.
  • Observed clean utensils/equipment stored in dirty drawers, racks, vestibules or toilet rooms, or between equipment/walls. Clean utensils stored on dirty paper towels. Shelf. Dish area.
  • Critical - Observed encrusted material on can opener. Front line. Repeat Violation.
  • Observed gaskets with food debris build-up. Make table. Front line. Repeat Violation.
  • Observed gaskets/seals on cold holding unit in poor repair. Front line. Repeat Violation.
  • Critical - Observed handwash sink used for purposes other than handwashing. Handwash sink next to triple sink with drink glass in t.
  • Critical - Observed interior of reach-in cooler soiled with accumulation of food residue. 3 door-make table. front line.
  • Critical - Observed packaged food not labeled as specified by law. Portioned meats in reach in freezer.
  • Critical - Observed processed ready-to-eat, potentially hazardous food held more than 24 hours not properly date marked after opening. Philly meats and meat balls. Employee says bag was open between Friday and yesterday. Repeat Violation.
  • Wet wiping cloth not stored in sanitizing solution between uses. Music. Front line. Corrected On Site.
  • Critical - Working containers of food removed from original container not identified by common name. Bulk container with white powder. Dry storage.
4/25/2012Routine - FoodInspection Completed - No Further Action
  • Violation: 14-36-1 Observed gaskets/seals on cold holding unit in poor repair. throughout
11/2/2011Routine - FoodAdmin. Complaint Callback Complied
  • Cleaned and sanitized equipment, utensils, linens or single-service not properly stored. paper towel stored in the bottom of a container where clean utensils are stored
  • Critical - Establishment operating without a current Hotel and Restaurant license. expired 6/1/11
  • Critical - Handwashing cleanser lacking at handwashing lavatory. Repeat Violation. Corrected On Site.
  • Critical - Manager lacking proof of Food Manager Certification. Manager on duty with no Certified Food Manager card
  • Critical - No proof of required employee training provided. All public food service establishments must provide the division with proof of employee training upon request, including, but not limited to, at the time of any division inspection of the establishment. no certificates for on site employees Books on site
  • Critical - Observed an open beverage container on a food preparation table or over/next to clean equipment/utensils. where sandwiches are wrapped
  • Observed build-up of mold-like substance on surface of nonfood-contact surface. reach in cooler gaskets
  • Critical - Observed encrusted material on can opener. Repeat Violation.
  • Observed gaskets/seals on cold holding unit in poor repair. throughout
  • Critical - Observed processed ready-to-eat, potentially hazardous food held more than 24 hours not properly date marked after opening. open package of au jusin tall 2 door cooler Repeat Violation.
  • Critical - Observed unlabeled spray bottle. clear liquid -?-
  • Observed utensils in poor condition. squeeze bottle with tip brpken off of top
  • Critical - Reheated food for hot holding not reaching 165 degrees Fahrenheit within 2 hours. meatballs
9/1/2011Routine - FoodAdministrative complaint recommended
  • Critical - Cold water not provided/shut off at employee handwash sink. At cookline. Corrected On Site.
  • Critical - Handwashing cleanser lacking at handwashing lavatory. Next to triple sink.
  • Critical - License expired within 30 days after expiration date.
  • Observed clean equipment stored on floor. Make table lid in back room. Corrected On Site. Cleaned, sanitized location on cooler. Moved to that location.
  • Observed cutting board grooved/pitted and no longer cleanable. Multiple.
  • Critical - Observed encrusted material on can opener. Corrected On Site. Washed.
  • Critical - Observed improper use of bowl/plastic food container or other container with no handle used to dispense food that is not ready-to-eat. Container of barley in back room. Corrected On Site. Removed.
  • Observed personal care item stored with food. Employee drink in freezer with restaurant food. Corrected On Site.
  • Critical - Observed processed ready-to-eat, potentially hazardous food held more than 24 hours not properly date marked after opening. Potato salad in reach in cooler. Corrected On Site. Labeled.
  • Critical - Ready-to-eat, potentially hazardous food prepared on site and held more than 24 hours with not properly date marked. Deli meats in reach in freezer. Repeat Violation. Corrected On Site. Dated.
  • Wet wiping cloth not stored in sanitizing solution between uses. Multiple. Corrected On Site. Repeat Violation.
  • Critical - Working containers of food removed from original container not identified by common name. Cookie bits near spices behind cookline. Corrected On Site.
6/14/2011Routine - FoodInspection Completed - No Further Action
  • No Violations Were Observed
8/23/2010Routine - FoodCall Back - Complied
  • Critical. Observed ready-to-eat, potentially hazardous food prepared on-site and frozen not properly date marked. Meats in 3 door reachin freezer
  • Critical. Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Butter sitting on counter at 83 F Repeat Violation.
  • Critical. No chemical test kit provided when using chemical sanitizer at three-compartment sink/warewashing machine. Employee unable to locate test strips
  • Observed old labels stuck to food containers after cleaning. Plastic lids above 3 compartment sink
  • Wet wiping cloth not stored in sanitizing solution between uses. On cutting board of two make table coolers at front counter area. Corrected On Site.
  • Critical. Observed sanitizing solution exceeding the maximum concentration allowed. Sanitizer bucket at front counter Corrected On Site.
  • Critical. Unlabeled toxic container does not bear the manufacturer's label. Sanitizer bucket at front counter.
  • Critical. Establishment operating without a current Hotel and Restaurant license. Expired 6/1/10
8/17/2010Routine - FoodAdministrative complaint recommended
  • Critical. Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Corrected On Site.
  • Critical. Thermometers not calibrated according to manufacturer's specifications less than 32 , THERMOMETER INDICATED 0 .
  • Critical. Observed uncovered food in holding unit/dry storage area. Corrected On Site.
  • Critical. Observed an open beverage container on a food preparation table or over/next to clean equipment/utensils, PREP TABLE .
  • Critical. Observed buildup of slime on soda dispensing nozzles, ICE CHUTE.
  • Critical. No handwashing sign provided at a handsink used by food employees, NEAR PORTABLE STEAM TABLE .
  • Observed open dumpster lid.
  • Critical. Observed unlabeled spray bottle, NEAR MEAT SLICER .
  • Critical. Observed unlabeled SANITIZER CONTAINER BEHIND FRONT COUNTER .
  • Critical. Observed obstructed exits, stairs, hallways or egress. For reporting purposes only, REAR
  • Critical. Certified Food Manager unable to answer basic Food Code questions, LACKS KNOWLEDGE OF EXCLUSION POLICIES .
4/26/2010Routine - FoodInspection Completed - No Further Action
  • Critical. Observed ready-to-eat, potentially hazardous food marked with a date that exceeds 7 days after opening/preparation. discontinued product-discarded
  • Critical. Observed food container not properly labeled.
  • Critical. Observed food stored on floor. sugar Corrected On Site.
  • Critical. Observed food employee touching ready-to-eat food with their bare hands and the establishment has no approved Alternative Operating Procedure. cookies Corrected On Site.
  • Critical. Observed an open beverage container on a food preparation table or over/next to clean equipment/utensils. Corrected On Site. Repeat Violation.
  • Critical. Observed encrusted, soiled material on slicer.
  • Critical. Observed unlabeled spray bottle.
9/29/2009Routine - FoodInspection Completed - No Further Action
  • Critical. Facilities to maintain product temperature
7/1/2009Routine - FoodCall Back - Complied
No report available. 2/13/2009Food-Licensing InspectionInspection Completed - No Further Action

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