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Old 10-13-2012, 12:57 PM
 
Location: SE Florida
9,367 posts, read 25,215,139 times
Reputation: 9454

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I recently had two prescriptions refilled and when I got home and looked at my receipt, six separate prescriptions had been rung up. Two were the prescriptions I had gotten, wit hthe copay amount shown and four were for other prescription numbers with $0 shown as the copay amount.

I think my plan does have certain drugs that are available without a copay, so am wondering if the pharmacist could be bilking the insurance company and reselling the drugs. Also, the name of the cashier on the receipt is not the person that rang up my order. It was in the evening and only one of the pharmacists was there, so he rung me up.

Should I go to the pharmacy when the guy isn't there and ask what the prescriptions were for? The RX number is on each entry. Or should I bring it to the attention of the insurance company? Or could there be a logical explanation?
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Old 10-13-2012, 02:05 PM
 
Location: Georgia, USA
37,106 posts, read 41,277,178 times
Reputation: 45146
Go in and ask the pharmacist what is going on.

I would not try to do it over the phone. You need to show the receipt. Make a copy to give to the store; keep the original.

Have you checked with your insurance company to see if the pharmacy was paid for anything except what you actually received?
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Old 10-14-2012, 06:35 AM
 
Location: SE Florida
9,367 posts, read 25,215,139 times
Reputation: 9454
I just checked online and nothing shows up on my insurance site except the two that I paid for. I will make a copy and take it in to the pharmacy when a different person is working.
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Old 10-14-2012, 06:41 AM
 
20,793 posts, read 61,314,203 times
Reputation: 10695
Did you get more than one month's worth of medications? Does your plan provide for buying 3 months with one co-pay? If not, yes, call the pharmacy manager and find out what that all means. It's very possible that someone is doing something wrong here....but there may be a good explanation as well.
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