Kallee
Added on Aug 27, 2016 10:49 PM
Visited on Aug 27, 2016 7:00 PM
If I can give them a negative star for their service, I would. My family and I went in for dinner tonight. Our server name was Nicole. We had to repeat out drink orders a few times to her when majority of us were having water. We asked for a different server after she made a rude comment to one of my family member. Throughout the course of dinner, when Nicole walked by she was giving us dirty looks. When we were about to leave, she made a nasty look, sticking her tongue out and flipping us off. At that point, it was a last straw. I went back in and spoke with Nicole. I told her that she needs to apologize and that this is unacceptable behavior for a server. She then uses profanity and calling one of my family member a B**ch. I told her that she is a server and we are the customers and you shouldn't talk to your customer like this. She then proceeds to tell us that she is not here to serve us and that she didn't need this job. I asked to speak with a manager. I told the manager what had happened and keeps apologizing to us. I told the manager that Nicole owes us an apology. The manager went in and talked with Nicole supposedly because the manager told us that she just quit and left. So, we left it at that. Since our car was parked right out front, we were able to see inside the restaurant. Just as we were about to leave the parking lot. We see Nicole still serving!!! So the manager lied to us so that they don't have to handle the situation anymore. Please if anyone goes to this place, avoid Nicole as a server.
Would you recommend Red Pavilion to others? No
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