KELLY STONE
Added on Sep 25, 2014 2:55 PM
Visited on Sep 25, 2014 8:00 PM
I HAVE DEALT WITH THIS STORE SEVERAL TIMES OVER THE PAST COUPLE OF MONTHS AND EACH REPRESENTATIVE HAS BEEN VERY HELPFUL. THE ATMOSPHERE THERE IS POSITIVE ALSO. THEY SEEM TO KNOW THE PRODUCTS WELL, THE PLANS, AND THE OVERALL SERVICE AND UNDERSTANDING LEAVES YOU FEELING IN GOOD HANDS. I HAD AN ISSUE WITH A TRANSFER OF BILLING RESPONSIBILITY AND THEY TOOK CARE OF THAT IMMEDIATELY. IF YOU TELL THEM WHAT YOU LIKE IN A PHONE THEY CAN DIRECT YOU TO THE BEST PHONE FOR YOU. IF YOUR ARE HAVING PROBLEMS WITH A PHONE , THEY CAN DIRECT YOU THROUGH IT AND TELL YOU IF IT IS USER ERROR OR PHONE ERROR.
Would you recommend T-Mobile store: NE Englewood & N Oak Trafficway (1235) to others? Yes