Worst experience of my life, these are by far the rudest people I've ever met. We drove from Oklahoma City to rent a boat here and of course we called ahead of time to check on availability, they told us they were available and gave us prices. So we then call back because there were several marinas in that area and we couldn't find which building it was. So the woman starts to tell me that we couldn't rent the boat anymore because they had a 4 hour minimum so we tell her that we drove all the way from Oklahoma City which is a 2.5 hour drive and we didn't want to go back home empty handed, so we offer to pay her for the 4 hours but only rent the boat for 2 hours so we'd basically be paying her double which was $120 an hour. She agreed to it and told us to be there by 2:15pm because of paperwork. We walk in the door at 2:11 as she is helping other customers check out. Once she starts to help us she says she can't do it anymore because according to her computer it was 2:19. We pull out our phones and show her the time was exactly 2:15, and not to mention I had just got off the phone with her about 6 minutes prior trying to see what building it was and she told me which one it was and also the fact that we were waiting in there for a few minutes while she was checking other people out. She was incredibly rude and just kicked us out the door. She didn't even try to apologize or anything of that nature she just told us no no and no on top of telling me that I was making things up basically calling me a liar after I'd been on the phone with her multiple times, knowing how far we drove and the arrangements we had already made with her even paying her double the price. I plan on getting a hold of upper management about this situation because that is not acceptable.