This restaurant didn't have any spoons for the cole slaw. Had to go next door to Mc Donalds and ask them for a spoon. Several times, picked up lids and straws that were carelessly dropped on the floor. Visited this location 4 times in the last 5 months and they had signs up for the last 5 months 'help wanted' and they are always shorthanded. I waited on average an hour for my order. Paid on average $24 for my meals. Manager had a very bad attitude because there were 10-15 people in line and she was telling them all 'sorry I can't get that right away, can you wait 10 mins for us to get that?;' 5 or 6 people walked out when they saw the long line. The quality of the food was over cooked and burned. I keep going to this restaurant hoping things will improve, but they keep getting worse. My friend Rick and his deceased wife Paulette previously owned the restaurant for 30 years and ran a first class restaurant, but since the new owner has come in, the restaurant is running into the ground. The last time I was in there I received 4 small chicken thighs, smaller than before. I paid $24 for my order. I complained to KFC for my burnt, small thighs and they gave me a voucher for $10. I should have been given a voucher for $24. I wait almost an hour for my meal. Rick's daughter (the previous owner's daughter) worked there for about 10 years, but she quit under the new ownership because she couldn't take it working there under the new ownership because they were short handed. I've waited an hour every time recently when i went in there for my food. I'll still continue to go there because I love KFC, but the CEO and regional managers should really fire all the staff and get people in there that know what they are doing, are kinder and serve better quality food, and deliver the food within 15 mins instead of hours. Please refund me $50 for all the meals that were burnt and that I waited more than an hour for!